Privacy Policy
Last updated: 3rd February 2026
This Privacy Policy explains how Nurio Ltd (“we”, “us”, “our”) collects, uses, discloses, and protects personal data when you use our website and services (the “Services”).
We are committed to protecting your privacy and handling your data transparently and securely.
1. Who We Are
Company name: Nurio Ltd
Company number: 16974243
For the purposes of data protection law, we are the data controller of personal data collected via our website and Services.
2. Personal Data We Collect
We may collect and process the following categories of personal data:
a. Information you provide to us
- Name
- Work email address
- Job title and company name
- Account login credentials
- Any information you submit via forms, support requests, or communications with us
b. Information collected automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and usage data
- Date and time of access
This data is collected using cookies and similar technologies (see section 8).
c. Customer data processed on your behalf
When you use our Services, you may upload or input content that includes personal data (“Customer Data”). In this context, you are the data controller and we act as a data processor.
3. How We Use Personal Data
We use personal data to:
- Provide and operate the Services
- Create and manage user accounts
- Communicate with you about the Services
- Respond to enquiries and support requests
- Improve and develop our products
- Monitor security and prevent misuse
- Comply with legal and regulatory obligations
We do not sell personal data.
4. Legal Bases for Processing (GDPR)
Where GDPR applies, we process personal data on the following legal bases:
- Legitimate interests – to operate, secure, and improve our business
- Consent – for marketing communications and non-essential cookies
- Legal obligation – to comply with applicable laws and regulations
5. Sharing Personal Data
We may share personal data with:
- Service providers (e.g. hosting, analytics, email, customer support)
- Professional advisers (legal, accounting, compliance)
- Authorities or regulators where required by law
All third parties are required to process data securely and only for specified purposes.
6. International Data Transfers
Where personal data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as:
- Adequacy decisions
- Standard Contractual Clauses
7. Data Retention
We retain personal data only for as long as necessary to:
- Provide the Services
- Meet contractual and legal obligations
- Resolve disputes and enforce agreements
Customer Data is retained in accordance with our customer agreements.
8. Cookies
We use cookies and similar technologies to:
- Enable core website functionality
- Understand how users interact with our site
- Improve performance and user experience
You can manage cookie preferences via your browser settings or our cookie banner.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at contact@getnurio.com
10. Security
We implement appropriate technical and organisational measures to protect personal data, including:
- Access controls
- Encryption where appropriate
- Secure infrastructure and monitoring
However, no system is completely secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal data, please contact:
Email: contact@getnurio.com